New Wiki Focuses On Technical Problems

A new wiki aims to be an up-to-date resource for technical staff to learn about and report computer problems. Like other wikis, the Splunk Base wiki is open to the public; individuals can enter information about problems they have encountered with computer equipment including routers, servers, and databases. Entries can be edited and updated by users of the site, theoretically providing a resource that is constantly evolving to reflect new information. Michael Baum, chief executive of Splunk, which offers the new wiki, said one of the main problems that systems administrators face is the fact that vendors of computer equipment have varying formats for their error logs. He suggested that efforts to establish a standard format for such error logs is “ludicrous,” arguing that a wiki format where users report errors and classify them is a better approach to sharing needed information.

CNET, 2 April 2006